This guide helps answers any confusion you may have when trying to shop online.
How do I buy a product?
Simply, when you find the item you wish to buy click on the “add to cart” button once. You will be taken to a secure area that shows the contents of your shopping cart. If you wish to carry on shopping simply press the “continue shopping” button – the contents of your basket will remain in the basket.
What if I don’t want the product once I have placed it in my basket?
To remove items from the shopping basket simply click on the “view cart” button (if you are not on the shopping cart page). Once on the shopping cart page – click the tick box (in the “remove” column) next to the item(s) you wish to remove and then click the “update basket” button.
How do I view the contents of my basket?
Simply click on the “view cart” button located in the top right hand corner of the web page.
What do I need to buy an item(s)?
A valid email address
A credit/debit card
How do I pay?
Once you have placed the item(s) you wish to buy in the shopping basket simply click on the “view cart” button (if you are not on the shopping cart page). Once on the shopping cart page - click on the “secure checkout” page to begin the payment process for purchasing the contents of your shopping trolley.
Paying by Credit/Debit Card:
If you wish to pay by credit/debit card click on the button that says “click here”. You will be taken to a “dispatching information” page where you must enter the address that you wish the item(s) delivered to (preferably the credit card billing address). Click on the “continue checkout” button. You will be taken to a “billing information” page where you must enter you card details, billing address, email address, home telephone number and enter a security code displayed on the page. Click on the “continue checkout” button. You will then be taken to a page asking you to confirm your order.
Can I pay by Credit/Debit Card?
What Credit/Debit Card Payments do you accept?
American Express (except American Express Corporate Card)