Terms and conditions of use and Conditions of Sale
The Terms and Conditions contained within this site relate to goods which you are offering to purchase from Old Tools Limited (“the Company, We, Us or Our”). By placing an order with the Company, you agree to be bound by our Terms and Conditions of trading and the Terms and conditions of Trading will become a legally binding contract. If you do not accept our Terms and Conditions of trading you should not place an order. If there is anything contained in our Terms and conditions of trading you do not understand then please contact us.
1.1 This Agreement shall constitute the whole Contract between the Company and the customer and may not be amended or varied except by a document signed by both the customer and an Officer of the Company. Any amendment agreed after the execution of this Agreement has commenced may result in the Customer becoming liable for any extra costs involved. This Website is operated by or on behalf of Old Tools Limited who are a company registered in England and Wales with the company registration number 6188011. Our registered office address is 61 Oaklands, Westham, Pevensey, East Sussex, England, BN24 5AW.
1.2 When buying items from a jurisdiction that requires the purchaser to be over a certain age, you are agreeing that you are of the required age to purchase such goods and that the delivery of the goods will be accepted by a person who meets the required age limit.
1.3 These Terms and Conditions of Business are subject to change without any prior notice in regard of future sales and We therefore encourage you to revisit these Terms and Conditions periodically to ensure that you are at all times fully aware of them. Any changes are effective immediately upon posting to the Website and your continued use of the Website constitutes your agreement to all such Terms and Conditions. Therefore, the only Terms and Conditions of Business that shall apply in relation to any transaction will be the current Terms and Conditions published at http://www.oldtools.co.uk (“the Website”) website at the exact time of purchase.
1.4 Tools offered for sale under 30 years old are intended for general use. However, the Company cannot accept any responsibility whatsoever for any injury or damage resulting directly from the mis-use of any item purchased. All descriptions and dimensions are given in good faith and all items have previously been used unless otherwise stated. No guarantees can be offered as to the accuracy of the products. Further, We cannot provide any guarantee as to the accuracy of the goods supplied and if you require accurate measurements We advise you to have the goods professionally tested. Whilst all goods supplied will have been tested for accuracy when manufactured, We provide no warranty that the goods are still accurate.
1.5 Tools offered for sale that are over 30 years old are meant as collectors items only and they are not intended for general use. The Company cannot accept any responsibility whatsoever for any injury or damage resulting directly from the use, attempted use or mis-use of any item purchased. All descriptions and dimensions are given in good faith and all items have previously been used unless otherwise stated. No guarantees can be offered as to the accuracy of the products. Further, We cannot provide any guarantee as to the accuracy of the goods supplied and if you require accurate measurements We advise you to have the goods professionally tested. Whilst all goods supplied will have been tested for accuracy when manufactured, We provide no warranty that the goods are still accurate.
1.6 Photographs are a guide only as to condition. Photographs shown on website are of the specific items, due to different lighting, photos could show a very slight change in actual colour mainly due to different levels of brightness. Tools found within this site can be very old dating back as far as 1700, therefore some of the tools may have old wood worm holes.
1.7 When purchasing an item from the Company you will be automatically signed up to the OldTools.co.uk general newsletter and new product updates newsletter. Every email newsletter allows you to unsubscribe from the newsletter simply by emailing Oldtools.co.uk (Old Tools Limited) with "unsubscribe" in the subject box. You can unsubscribe from the newsletter at any time.
1.8 If any provision of these Terms and Conditions are or become illegal or unenforceable by operation of law or are held to be invalid, that provision shall to the extent required be treated as separate and independent and shall be severed from these Terms and Conditions. Other than to the extent it is held to be illegal, unenforceable or invalid, the provision shall not be affected and, in addition to the other provisions of these Terms and conditions shall remain valid and enforceable.
1.9 For the purpose of the Contracts (Rights of Third Parties) Act 1999, these Terms and conditions do not and are not intended to give any right to enforce any of its provisions, to any party who is not party to them.
The Company will not be held liable for any loss of profits in any situation, in particular in relation to the goods and We shall have no liability to pay any money to you by ways of compensation other than any refunds that we make. This does not affect your statutory rights as a consumer.
3. Payment, Pricing and E-Commerce
3.1 Prices of goods ordered are published on the Website at the time of placing the order. In the event that the price advertised is incorrect, you will be notified by the Company and given the opportunity to withdraw from the transaction
3.2 Prices are subject to change without any notice and We therefore invite you to check the price immediately before you place an order.
3.3 Before an order is accepted, cleared payment must be received in full for the goods including any delivery and insurance costs.
3.4 Nothing on the Website is intended or shall be interpreted as a legal offer to provide goods. It is entirely at the discretion of the company to accept or reject the offer to purchase.
3.5 The Company reserve the right to reverse an order by refunding the money paid for goods into the paying account.
3.6 When purchasing an item from the Company the person placing the order must be the owner of the credit / debit card or banking account being used to place the order.
3.7 Customers ordering outside of the UK mainland may be subject to import costs/taxes/handling fees. The recipient is advised to check their countries import policy before ordering. The recipient is responsible for all such costs.
3.8 Any order made by an unverified customer over the amount of £250 will have to pass a security check.
3.9 Any periodical offers, gifts or discounts given by the Company with stated dates or period or orders in any form of advertising undertaken by the Company, shall only apply to orders placed and agreed during these periods, and no orders signed before or after the said periods will be subject to renegotiation.
3.10 We are committed to protecting your privacy and the security of any information given to Us. We will not sell or pass your details to third party organizations except for the purpose of processing your order.
3.11 Links and third parties – We are not responsible for nor do we endorse the content of any third party websites that may be accessed via links from the Website. We occasionally join up with selected third parties to enable you to purchase products and services. We do not accept any responsibility or liability for any losses you may suffer as a result of entering into any transaction with any third party.
3.12 While we take every care to ensure that the information on the Website is accurate and complete, you are advised to verify the accuracy of any information before relying on it. Further, due to the inherent nature of the Internet, errors, interruptions and delays may occur in the service at any time. Accordingly, the Website is provided “as is” without any warranties of any kind and We do not accept any liability arising from any inaccuracy or omission in the information or interruption in availability.
3.13 You agree to provide accurate, valid contact details and delivery address details.
3.14 The Company accepts payments in the form of the following currencies: Great British Pound. The Company may accept other currencies at their discretion.
3.15 No financial information / card details are stored by The Company. All financial information / card details are processed by either PayPal or Shopify (depending which payment processor you choose to pay by). Both PayPal and Shopify meet the strictest PCI compliance level 1 standards.
3.16. The ecommerce system we use encompasses a bank fraud analysis risk tool, in general nearly all orders we receive on past experience have been given as 'low risk', if the risk is given as above 'low risk' we take note and will either make further enquiries or refund the order.
3.17. We don't accept cross-border orders where the delivery address is in a different country to the billing address or the place of ordering address.
4.1 The Company attempt to ensure goods are delivered in a timely fashion but for the avoidance of doubt time is not of the essence of the contract. Delivery times specified are for a guide only.
4.2 The Company’s default delivery prices are for customers residing at UK mainland addresses which are not considered by courier companies as Channel Island, Highlands, Islands and Northern Ireland addresses.
4.3 Customers residing at Channel Island, Highlands, Islands and Northern Ireland addresses may have to pay additional delivery costs to the default UK delivery costs on parcels longer than 61cm or/and heavier than 2kg, in general we try to find a service that keeps the costs reasonably low where we don't need to request additional funds, if we are unable to find a reasonably low cost service we will contact you with details of the costs, you of course have the right to withdraw from the order.
4.4. Customers residing outside of the UK will have to pay additional delivery costs to the default UK delivery costs, this can automatically be found by clicking on your country in your basket. Any customers unsure about the delivery options are advised to contact the Company for further details.4.5 The Company will not deliver to PO BOX, parcel storage and parcel forwarding type addresses, hotels, B&B's and similar (unless they are the owner), internet cafes, vacant properties, schools and colleges (unless they are a member of staff) and any type of delivery address deemed to be increased risk by industry experts. The Company reserve the right to refuse delivery to addresses if they so choose.
4.6 Items sent using Royal Mail that successfully reach the correct address but there is no person available to collect will be returned to the local depot and a note will be left informing you of where the parcel is located and where the parcel can be collected. This will constitute a successful delivery. If the parcel is not collected from the local depot (in most cases within a week), the parcel will be returned to the Company and you will incur a further delivery fee.
4.7 Items sent using a courier service that successfully reach the correct address but there is no person available to collect will be left a note informing you of the attempted delivery of the parcel. The note should inform you of where the parcel is located, where the parcel can be collected, or a phone number to contact. This will constitute a successful delivery. If the parcel is not collected from the location specified or the phone number is not called (in most cases within a week), the parcel will be returned to the Company and you will incur a further delivery fee.
4.8 Items signed for by any person at the delivery address provided by the customer will constitute a successful delivery.
4.9 Some countries operate customs charges / taxes on imported goods. Any such charges are payable by the customer. The Company does not have any control over these charges and cannot be held responsible for any such charge.
4.10 Minimum order of £40 for worldwide deliveries.
4.11 You agree delivery is at the discretion of the courier. If the courier is not satisfied with the delivery address it will be at their discretion as to whether they deliver the parcel. Reasons a courier may not deliver include: it appears there is no-one living permanently at the address, it appears the business premises is empty, the address is not safe, the courier's health and safety would be at risk in any way.
4.12 In the event there is a problem with delivering your order. The Company will try to contact you via the email address or telephone number with which you provide the Company when placing your order. You grant the Company permission to provide the courier company with your telephone number (if provided) in order to assist the courier in resolving any problems they have with delivering a consignment. You agree to regularly check email and telephone voicemail and act upon any such messages. Failure to do so will result in a redelivery fee in the event the consignment is returned to the Company.
5. RETURNS & CANCELLATIONS
5.1 The Company must be contacted regarding claims and must be contacted if you wish to return goods. The Company will email instructions about the return process including where to send the return.
5.2 Items must be returned to the Company in the original condition with all old packaging related to a product (old packaging has value). The parcel must be returned using an appropriately insured recorded delivery service. You are responsible for returning items safely. You must return items within 35 days of receipt to 'delivery address'.
5.2 The Company must be contacted regarding any goods found to be damaged or short on arrival. The Company must be contacted within 14 days of receipt to 'delivery address' given by customer or collection of carrier. The damaged goods and all packaging must be retained. Failure to retain damaged goods and all packaging may void the claim. Goods are not to be returned without prior permission from the Company.
5.3 In the event of a faulty item, the customer may return the item for a refund.
5.4 If the customer wishes to cancel their order, the customer should contact the Company as soon as possible. Cancellations must be made within 14 days of the order date. A full refund will be made into the paying bank account once the Company receive a cancelletion request in writing and whilst the Company have the contents of the customer order (if the order has not been dispatched) or once the Company have the contents of the customer order (if the order is being returned). If the customer wishes to cancel their order after the order has been dispatched via courier, the customer will need to return the order before a refund can be made. A refund will only be made into the paying account once the Company have received the original contents of the parcel in the original condition.
5.5 Items must be returned at the customers cost.
5.6 Non-UK customers returning an item(s) agree they will mark the parcel appropriately to indicate the contents contain 'Return Of Goods'. Failure to do so may result in The Company being charged customs fees / handling fees.
5.7a All refunds are for the product(s) and any outgoing paid delivery only (For Consumers).
5.7b All refunds are for the product(s) only (For Businesses).
5.7c In the event customs fees / handling fees are due on a parcel returned to The Company from a non-UK destination, the company will deduct any such fees from the refund.
6.1 All photographs, graphics, layout, styles, source code and all other material contained within this Website are considered property of the Company. Reproduction is strictly prohibited in whole or part in accordance with the United Kingdom Copyright laws unless the Company gives express permission in writing.
6.2 If you believe that any content on the Website constitutes copyright infringement please contact Us immediately.
7.1 We treat all of the tools sold on the Website for woodworm with a standard woodworm treatment when they are received by Us prior to sale. We also treat the tools again for woodworm before they are sent to the customer however, We cannot offer a guarantee that the tools are 100% free of woodworm and We will not be held liable for any costs resulting from woodworm damage or infestation upon delivery of the tools. We accept no responsibility for any adverse reaction suffered by the customer for an allergic reaction to the woodworm treatment. If you are unsure as to whether or not you may suffer an allergic reaction, please contact Us for details of the exact woodworm treatment.
7.2 All tools are packaged by Us and all tools delivered must be unpacked by a suitable adult over the age of 18 years old. The tools can be sharp and the company accept no responsibility for any injury caused by unsupervised unpacking of any goods supplied.
7.3 The products and service are provided "as is," with no warranties whatsoever. To the fullest extent permitted by law, the Company disclaims any warranties for the security, reliability, timeliness, and performance of the products and services. To the fullest extent permitted by law, the Company disclaims any warranties for other services or goods received through or advertised on the products and services or received through any links provided in the products and services, as well as for any information or advice received through the products and services or through any links provided. The Company similarly disclaims, to the fullest extent permitted by law, any warranties for any information or advice obtained through the products and services.
7.4 You expressly understand and agree that under no circumstances shall the Company or its licensors be liable to any user on account of that user's use or misuse of and reliance on the products and services. Such limitation of liability shall apply to prevent recovery of direct, indirect, incidental, consequential, special, exemplary, and damages (even if the Company or its licensors have been advised of the possibility of such damages). Such limitation of liability shall apply whether the damages arise from use or misuse of and reliance on the products and services, from inability to use the products and services, or from the interruption, suspension, or termination of the products and services (including such damages incurred by third parties). Such limitation shall also apply with respect to damages incurred by reason of other services or goods received through or advertised on the products and services or received through any links provided in the products and services, as well as by reason of any information or advice received through or advertised on the products and services or received through any links provided in the products and services. Such limitation shall apply, without limitation, to the costs of procurement of substitute goods or services, lost profits, or lost data. Such limitation shall apply with respect to the performance or non-performance of the products and services or any information or merchandise that appears on, or is linked or related in any way to the Company. Such limitation shall apply notwithstanding any failure of essential purpose of any limited remedy. Such limitation shall apply to the fullest extent permitted by law. Under no circumstances shall the Company or its licensors be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces, or causes beyond its reasonable control, including, without limitation, internet failures, computer equipment failures, telecommunication equipment failures, other equipment failures, electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, shortages of labour or materials, fires, floods, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals, non-performance of third parties, or loss of or fluctuations in heat, light, or air conditioning.
7.5 These Terms and/or your use of the Site shall be governed by and construed in accordance with English law and the English Courts shall have exclusive jurisdiction over any dispute which may arise.
Old Tools Limited,
Company No. 6188011,
Registered in England and Wales,
Registered Office: 61 Oaklands, Westham, Pevensey, BN24 5AW
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. Every email newsletter allows you to unsubscribe from the newsletter simply by using the unsubscribe link in the newsletter. You can unsubscribe from the newsletter at any time. Alternatively we have added an unsubscribe page on our website or you can contact us at firstname.lastname@example.org and we will unsubscribe you from our list.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at email@example.com or mailing us at:
Old Tools Ltd
Unit 8, Beeching Close, Bexhill On Sea, TN39 3YF, England
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
If you choose a direct payment gateway to complete your purchase, then your credit card data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
SECTION 4 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 5 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
What are Cookies?
Cookies are small files thmat get put on your computer by websites as you surf them. These cookies can store lots of information which can have privacy implications. We like to think all the cookies used on this site are fairly innocuous but that's for you to judge. Below we have listed each of the cookies that our site sets, grouped together by what they do and with detail as to why we use them. For those that want a little more information, we've added information which details the exact purpose of every single cookie we create. Lastly, we've included information about the time the cookie is kept on your system (is it kept after you leave the site, to be used when you return - persistent - or deleted once your visit is completed and only used for that visit - session)
Cookies which enable us to anonymously track your journey
Like most websites, we use analytics software, such as Google Analytics. This software gathers anonymous data relating to how people are using this site and then provide us with visitor statistics, details of page views etc. We supplement this data with our own analytics, which allow us to do more in-depth analysis of how people use our site. We feel that this information is vital to us, helping us to make the site as easy to use and useful as possible.
Cookie: __utm* family
Purpose: Tracking cookies set by Google Analytics as detailed above
Persistent or Session: Persistent - expires after 6 months
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at firstname.lastname@example.org or by mail at
Old Tools Ltd
[Re: Privacy Compliance Officer]
Unit 8, Beeching Close, Bexhill On Sea TN39 3YF, England